Last updated: January 1, 2025
At AussieLottoPick, we are committed to
protecting your privacy and ensuring the
security of your personal information. This
Privacy Policy explains how we collect, use, and
safeguard your data when you use our online
lottery platform.
🔧 How We Use Your Data
We use your information to provide and
improve our services:
-
Service Delivery:
Processing lottery number selections,
ticket purchases, and prize payments
-
Communication: Sending
draw results, promotional offers,
important updates, and customer support
-
Security: Fraud
prevention, account security, and
identity verification
-
Analytics:
Understanding user behavior to improve
our platform and user experience
-
Legal Compliance:
Meeting regulatory requirements and
anti-money laundering obligations
-
Responsible Gaming:
Monitoring play patterns and
implementing protection measures
🔒 Data Protection & Security
Security Measures
-
256-bit SSL encryption for all data
transmission
-
Secure servers with regular security
audits
- Multi-factor authentication options
-
Regular security training for all staff
-
Firewall protection and intrusion
detection
-
Regular security penetration testing
Data Retention
We retain your personal data only as long as
necessary for the purposes outlined in this
policy, typically:
-
Account data: Duration of account plus 7
years
-
Transaction records: 7 years for tax and
audit purposes
-
Marketing preferences: Until you opt out
- Support communications: 3 years
-
Identity verification documents: 7 years
after account closure
Data Storage
Your data is stored securely in Australia
using certified cloud infrastructure
providers. We maintain backups in
geographically separate locations to ensure
data availability and disaster recovery.
🍪 Cookies Policy
We use cookies to enhance your experience:
-
Essential Cookies:
Required for basic site functionality
and security
-
Analytics Cookies: Help
us understand site usage and improve
performance
-
Marketing Cookies:
Personalize advertisements and
promotional content
-
Preference Cookies:
Remember your settings and preferences
You can control cookies through your browser
settings. However, disabling essential
cookies may affect site functionality.
🤝 Third Party Services
We work with trusted partners who help us
provide our services:
-
Payment Processors:
Secure payment handling and fraud
prevention
-
Analytics Providers:
Google Analytics for usage insights and
optimization
-
Cloud Services: AWS and
Microsoft Azure for secure data storage
and processing
-
Communication Tools:
Email and SMS service providers for
notifications
-
Identity Verification:
Third-party services for age and
identity verification
-
Customer Support: Live
chat and helpdesk software providers
All partners are required to maintain strict
data protection standards and are bound by
confidentiality agreements.
⚖️ Your Rights
Under Australian privacy law, you have the
right to:
-
Access: Request copies
of your personal data and information
about how it's used
-
Rectification: Correct
inaccurate or incomplete information
-
Erasure: Request
deletion of your data (subject to legal
requirements)
-
Portability: Transfer
your data to another service provider
-
Restriction: Limit how
we process your data in certain
circumstances
-
Objection: Object to
data processing for marketing purposes
-
Complaint: Lodge a
complaint with the Australian Privacy
Commissioner
To exercise any of these rights, please
contact our privacy team using the details
below.